It is likely to be a wiring or installation issue. Please consult our installation manual for further assistance. Troubleshooting steps will need to be done with a licensed electrician. Please have the electrician call us on site with the model numbers that were installed and a multimeter for testing.
Output Fault Detected on the Display Read More »
Upon completion of a repair it is completely safe to apply thinset and tile. Read more.
Once a repair has been completed, can I replace the tile right away? Read More »
The clicking noises are the relay opening and closing to let the power through to the heating system. While it should be hardly noticeable, it can be reduced by insulating the surrounding of the electrical box in which it is mounted. You should also ensure that the screws mounting both the box and the thermostat are tight.
Is it normal if I hear a clicking noise from my thermostat? Read More »
It could also mean that your thermostat is connected to the internet but you have not registered the device as a room on the myheating app or the my.warmup portal. In this instance, you will need to gather your 4iE’s device number and enter a room at your location on your profile.
If I’ve Registered an Account, Why Does my 4iE Still Have an ‘!’ on the Screen? Read More »
Heater error will occur if the heating system is not properly wired to the thermostat. Please click “Read More” for details.
Heater Error: What Does it Mean if my Thermostat Reads “Heater Error” on the Display? Read More »
“Draw an installation plan showing the placement of the mats, floor sensor, and lead wire(s) to the thermostat. The Warmup Foil heating system should be at least 6″” away from walls for laminate and 12″” away for carpet. “
General installation notes for the Foil Heating System Read More »
Ground Fault protection is a must, especially with bathroom and other “wet” installations. Are you covered? Click “Read More” for the answer.
Does the TH115 Floor Heating Thermostat have GFCI Built In? Read More »
For tips for connecting and programming your system click “Read More”.
Connecting Your Foil Heating System Read More »
Ensure you have created your account and registered the thermostat using the Device Number. Click “Read More” for details.
Connected to the internet and getting the “!” message on 4iE Thermostat? Read More »
This page explains why Warmup does not recommend you cut the wire for any reason and provides solutions to having too much cable.
Can I Cut the Electric Floor Heating System Wire if I Have too Much? Read More »
Warmup offers an extensive range of electric floor systems compatible with all floor types, rooms and projects.
