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Home / Troubleshooting / WSM-252W Smart WiFi Panel

I can’t add a new WSM in the app


WSM-252W Smart WiFi Panel

Multiple factors can make the installation to fail. First, the WSM is not compatible with WiFi 5ghz. Please make sure to enter a 2.4ghz WiFi network into the app when installing the WSM. Another factor can be that the WSM is not in range with your WiFi.

If you are still experiencing an issue, please contact Warmup.


 
Thermostats
Underfloor Heating Thermostats
Electric Systems
Heated Floors

Further Questions?

  • Troubleshooting
    • How do I reset the WiFi relay on a WSM snow melting controller?
    • Can I delete a WSM in the application?
    • What should I do if I change my WiFi settings at home and my WSM is not online anymore?
    • How do I perform a factory reset on the WSM ?
    • How do I connect my WSM-252W to WiFi?
  • Miscellaneous questions
    • How much accumulation can a snow melting system handle?
    • What are the differences between the old WSM version (before 2020) and the new?
    • Can I reset my password?
  • Preparing for your project
    • How much accumulation can a snow melting system handle?
    • Can I download the application manual ?
  • Programming
    • I can’t add a new WSM in the app
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