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I can’t add a new WSM in the app

1 min read · Updated Feb 2020

Multiple factors can make the installation to fail. First, the WSM is not compatible with WiFi 5ghz. Please make sure to enter a 2.4ghz WiFi network into the app when installing the WSM. Another factor can be that the WSM is not in range with your WiFi.

If you are still experiencing an issue, please contact Warmup.

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