We understand that during installation mistakes can be made; that’s why we provide our renowned SafetyNet Installation Guarantee. This protects you in case of accidental damage of the floor heater or heating pipe while installing the system. If damage does occur we will replace it, free of charge.
The great warranties on our products are possible thanks to our commitment to Research and Development, on-going quality assurance from the ISO 9001 process and the testing requirements of the BEAB and other regulatory houses. Hence, we do not believe that all Warranties are the same. We advise checking the real substance other companies guarantee’s before making a purchase. Warmup Warranties come with assured levels of accreditation, strong financial backing and over 20 years of trading.
For detailed warranty information, please see the product(s) installation manual.
All Warmup thermostats and controllers are warrantied for at least 3 years. The 6iE & Terra Smart Thermostats have a warranty of 12 years.
Warmup Mat system & DCM-PRO Cable – 30-Year Warranty Warmup Foil Heater & In-Slab Heating Cable & outdoor heating mats and cables – 10-Year Warranty
SafetyNet™ Installation Guarantee
We were the first brand on the market to offer a SafetyNet™ Installation Guarantee on our heating wire.
If you damage the heater while installing the system, we will replace it free of charge. Just contact our 24-hour technical support line on +1 (888) 927-6333 to organize the replacement to be sent out to you – nice and easy!
Register your Warranty today
With over 25 years of expertise in heating homes across the World, we are confident in our cutting-edge research and product design, our lengthy warranties for our underfloor heating systems will help your peace of mind.