How do I register a product warranty?

Further Questions?

Miscellaneous questions
- What self-leveler should I use?
- How Long will my Electric Floor Heating System Take to Heat Up?
- Should I use a 120V or 240V electric floor heating system?
- Can I use area rugs with underfloor heating?
- What is an uncoupling system?
- How much does underfloor heating cost to operate?
- What does the DCM-PRO Warranty Cover?
- Will the membrane keep it’s decoupling capability over time?
- What is the DCM-PRO cable made of?
- Can the cold tail lead of your Warmup indoor heating system be extended?
Installation
- Can sheet vinyl be used on top electric under floor heat?
- What is the maximum thickness of tile over electric underfloor heating?
- How do I check if the cable is working ?
- Specialized installation – under Nailed Hardwood
- How far away from the wall should floor heat be installed?
- Can I cross floor heating cables?
- How many packages of fixing strips do I need?
- How long after flooring installation should we wait to use the heat?
- Can you install over tile?
- How do I register a product warranty?
- Can I install directly onto durock or hardieboard?
- Does Warmup restrict tile size?
- What can I do if I do not have enough cable?
- Is there a video guide for installing the DCM-PRO system?
- What system works best with tile flooring?
- How do I test my heating cable(s)?
- Are there special instructions for installing small format tiles over radiant heat?
- What is the diameter of the DCM-PRO cable?
- Is it possible to put less leveler over the membrane?
- Can the cable be spaced at 2 pegs?
- Does having a membrane change the cure time?
- Which thinset is recommended in Québec?
- What type of thin set can be used with the DCM-PRO system?
- Should I use primer?
- Should I leave space between membrane sheets?
- How do I know which voltage to run to my DCM-PRO cables?
- When should I check my resistance readings for the DCM-PRO cables?
- Where do I place the sensor probe when installing the DCM-PRO cables?
- Where do I install the DCM-PRO Factory Joint?
- How long is the cold lead on the DCM-PRO cable?
- Where do I run the cold lead and sensor probe during DCM-PRO installation?
- What is the correct DCM-PRO cable spacing?
- Can the cold tail lead of your Warmup indoor heating system be extended?
- Can the lead of your Warmup heating system be trimmed?
Preparing for your project
- Can sheet vinyl be used on top electric under floor heat?
- How Long will my Electric Floor Heating System Take to Heat Up?
- What product do I use if I need 110V?
- How many packages of fixing strips do I need?
- Can floor heating be used as a primary heat source?
- Can I heat under furniture?
- How thick is DCM-PRO?
- What system works best with tile flooring?
- How do Floor Heating Systems Work?
- What is the diameter of the DCM-PRO cable?
- Calculating Heat Loss: How many BTU’s are in a watt?
- Can you heat under Glass Mosaic Tiles?
- When should I check my resistance readings for the DCM-PRO cables?
- How long is the cold lead on the DCM-PRO cable?
- Where do I run the cold lead and sensor probe during DCM-PRO installation?
Wiring
- Should I use a 120V or 240V electric floor heating system?
- Can you wire floor heat for 120 or 240 volt?
- What gauge wire should be used?
- How to Check the Resistance Readings of your Electric Floor Heating System
- How do I know which voltage to run to my DCM-PRO cables?
- Where do I run the cold lead and sensor probe during DCM-PRO installation?
Troubleshooting
- Can I have a technician come to my home?
- How does the infrared thermal camera work?
- How do I test my heating cable(s)?
- How to Check the Resistance Readings of your Electric Floor Heating System