questions Archive - Page 20 of 53

Apr 21 2022

What does COMMBOX error code “SensErr 2” mean?

Error 2 “SensErr 2” will appear when the upper limit sensor is not connected or has short-circuited. Click “Read More” for details.

What does COMMBOX error code “SensErr 2” mean? Read More »

Apr 21 2022

What does COMMBOX error code “SensErr 1” mean?

Error 1 “SensErr 1” will appear when there is a communication error with one (or more) snow sensors. Click “Read More” for details.

What does COMMBOX error code “SensErr 1” mean? Read More »

Apr 21 2022

Was your electric floor heating system installed directly on a concrete slab?

Without a thermal break, the concrete acts as a heat sink. Therefore, the heat is drawn first into the concrete sub-floor before your floor covering. This is why Warmup recommends installing Warmup Insulation Boards over the concrete sub-floor to act as a thermal break. This forces the heat radiate upwards first rather than down into the concrete slab. Warmup insulation boards can increase ramp up time by over 70% and decrease heat loss by over 90%.

Was your electric floor heating system installed directly on a concrete slab? Read More »

Apr 21 2022

Un-Mounting Your Thermostat

Please click “Read More” for instructions on how to un-mount your thermostat

Un-Mounting Your Thermostat Read More »

Apr 21 2022

Thermostat Reads Error Message “ER2” on the Display?

The ER2 message will occur if the floor sensor has a short circuit or has a loose connection. Click “read More” for details.

Thermostat Reads Error Message “ER2” on the Display? Read More »

Apr 21 2022

TH115 Floor Heating Thermostat Error Message: LO

What do you do when this message appears? Click “Read More” for details.

TH115 Floor Heating Thermostat Error Message: LO Read More »

Apr 21 2022

TH115 Floor Heating Thermostat Error Message: HI

What do you do when this message appears? Click “Read More” for details.

TH115 Floor Heating Thermostat Error Message: HI Read More »

Apr 21 2022

Should I use Self-leveler or Thinset ?

Using self-lever or thinset depends on the type of flooring being installed and preference.

Should I use Self-leveler or Thinset ? Read More »

Apr 21 2022

Output Fault Detected on the Display

It is likely to be a wiring or installation issue. Please consult our installation manual for further assistance. Troubleshooting steps will need to be done with a licensed electrician. Please have the electrician call us on site with the model numbers that were installed and a multimeter for testing.

Output Fault Detected on the Display Read More »