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Can I install directly onto durock or hardieboard?

Warmup cable products can be installed directly on durarock. After being laid, Warmup cables must be embedded in thinset or leveler.

Further Questions?

Miscellaneous questions

- What self-leveler should I use?

- Can I install two thermostats on a single 240V circuit, with one controlling a bathroom mat and the other controlling a separate two mats?

- Why is my Floor not Reaching Target Temperature?

- Why does my thermostat trip every time it reaches the same temperature?

- Why does my floor heat unevenly?

- Why does my floor get warmer in some spots?

- When my screen goes dark, will my floor continue to heat?

- When I push the test monthly button on my thermostat, the screen goes red and tells me to call Warmup. Should I be worried?

- The Factory Joint Rule

- How can I turn my system on or off completely?

- Does the 3iE have a battery backup?

- Can I replace tile immediately when repair is completed?

- Can I use an uncoupling membrane with the NADWS cable ?

- Can I install my Warmup system directly on top of plywood?

- Can I connect one Warmup heater to another in series?

- Can I connect more than one Warmup heater to a thermostat?

- Can a wooden floating floor be installed directly over the Warmup NADWS system?

- At what temperature does the CIT-1 sensor activate?

- What type of thinset should I use with my Warmup system?

- How Long will my Electric Floor Heating System Take to Heat Up?

- Do I choose cable or mat electric floor heating systems?

- Can I Cut the Electric Floor Heating System Wire if I Have too Much?

- Can I cut my floor heating mat if it’s too large?

- Why does my heater have a ground wire but the thermostat has no terminal for ground?

- What is the EMF level of Warmup cables?

- Should I use a 120V or 240V electric floor heating system?

- Can I upgrade to the 6iE?

- How much accumulation can a snow melting system handle?

- Can I use area rugs with underfloor heating?

- What are the differences between the old WSM version (before 2020) and the new?

- Can I reset my password?

- What is an uncoupling system?

- How much does underfloor heating cost to operate?

- What does the DCM-PRO Warranty Cover?

- Will the membrane keep it’s decoupling capability over time?

- Will the peel-and-stick glue ever dry?

- Does Warmup Underfloor Heating Comply with Title 24?

- What Does the Error Message on my Tempo Mean?

- How do I test my system using a Megger (Mega-Ohmmeter)?

- Can I Install my Floor Heat over an Existing Sheet of Vinyl Floor?

- Programming the Floor Temperature

- Initial Set up of the 3iE Energy Monitoring Floor Heating Thermostat

Preparing for your project

- Can I install two thermostats on a single 240V circuit, with one controlling a bathroom mat and the other controlling a separate two mats?

- Can sheet vinyl be used on top electric under floor heat?

- What type of thinset should I use with my Warmup system?

- What do I need to prepare for my electric floor heating project?

- How Long will my Electric Floor Heating System Take to Heat Up?

- Do I choose cable or mat electric floor heating systems?

- Was your electric floor heating system installed directly on a concrete slab?

- Should I use Self-leveler or Thinset ?

- Floor Probe Installation Instructions

- What are the electrical requirements for my Warmup system?

- How much accumulation can a snow melting system handle?

- Can I install floor heat under my tub?

- Do Warmup thermostats zone?

- Does every room with floor heat need its own thermostat?

- What product do I use if I need 110V?

- Can floor heating be used as a primary heat source?

- Can I heat under furniture?

- Do Warmup outdoor controls have GFEP protection?

- How thick is the heated floor mat?

- How thick is DCM-PRO?

- What system works best with vinyl flooring?

- What system works best with tile flooring?

- How do Floor Heating Systems Work?

- Calculating Heat Loss: How many BTU’s are in a watt?

- How do I change the probe setting on my Tempo thermostat?

- Does Warmup Underfloor Heating Comply with Title 24?

- Is GFCI (Ground Fault Circuit Interrupter) Required for Bathrooms?

- Can I Install my Floor Heat over an Existing Sheet of Vinyl Floor?

- Can you Heat under Glass Mosaic Tiles?

- What are the Conduit Requirements when Installing a Warmup System?

Troubleshooting

- Can the dual cable tester be used to measure the resistance of the floor sensor?

- What is a Dual Cable Tester and how do I use it?

- How do I reset the WiFi relay on a WSM snow melting controller?

- What if my thermostat screen is black and won’t turn on?

- Check the Resistance Readings of your Electric Floor Heating System

- Ground Fault Error: What does this Mean if my Thermostat has “Ground Fault Error” on the Display?

- Why is my Floor Temperature Reading Incorrect?

- Why hasn’t my Controller activated my snowmelt system if its snowing?

- What if the Sensor Probe Reads Higher or Lower than Actual Temperature?

- What does “ER1” on the thermostat display mean?

- Was your electric floor heating system installed directly on a concrete slab?

- Un-Mounting Your Thermostat

- Thermostat Reads Error Message “ER2” on the Display?

- Should I use Self-leveler or Thinset ?

- Output Fault Detected on the Display

- Once a repair has been completed, can I replace the tile right away?

- My Floor has No Heat but There Are No Error Messages?

- Is it normal if I hear a clicking noise from my thermostat?

- Heater Error: What Does it Mean if my Thermostat Reads “Heater Error” on the Display?

- Can I Cut the Electric Floor Heating System Wire if I Have too Much?

- Can I cut my floor heating mat if it’s too large?

- Are you getting a “Ground Fault” error after a few years?

- “ER1 Out” Thermostat Reading on the Display

- How to repair an electric floor heating cable system

- Floor Probe Installation Instructions

- What are the electrical requirements for my Warmup system?

- I nicked the wire slightly; do I need a repair kit?

- Why is my thermostat flashing?

- Can I have a technician come to my home?

- How do I perform a GFCI Test on my thermostat?

- How does the infrared thermal camera work?

- Why does my thermostat say test monthly?

- What can I do if my old thermostat has stopped working?

- Why is my thermostat stuck on the Warmup screen?

- Is it possible to repair damaged underfloor heating?

- Can I delete a WSM in the application?

- What should I do if I change my WiFi settings at home and my WSM is not online anymore?

- How do I perform a factory reset on the WSM ?

- How do I connect my WSM-252W to WiFi?

- How do I conduct a floor probe test?

- How do I test my heating cable(s)?

- What is the difference between a Watch Dog and an Alligator?

- ER1 on the Thermostat Meaning

- How to Check the Resistance Readings of your Electric Floor Heating System

- What Does the Control Fault Error Message Mean?

- What Does the Error Message on my Tempo Mean?

- How do I test my system using a Megger (Mega-Ohmmeter)?

- What is causing my thermostat to keep tripping requiring that I press the reset button?

- What if my thermostat says system is on however the floor is not heating up?

Installation

- What type of wood subfloor is required for Warmup’s Peel-and-Stick products?

- What is a Dual Cable Tester and how do I use it?

- What is a Warmup Watchdog and how is it used?

- Can sheet vinyl be used on top electric under floor heat?

- What is the maximum thickness of tile over electric underfloor heating?

- Why does my floor heat unevenly?

- Why does my floor get warmer in some spots?

- Master/Relay (relay reading ER1)

- Installation Tips for the DWM Heating Mat System

- How to install a floor heating mat around a drain in a shower ?

- How far from the controller can the CIT-1 sensor be placed?

- How do turn on my thermostat unit?

- How do I check if the cable is working ?

- Can my sensor probe be extended?

- The Factory Joint Rule

- Installation of the CIT-1

- How do I install the factory joint which is thicker than the heater wire?

- Can Warmup Electric Heating be Installed in a Shower?

- Can I swap my 3iE to a 4iE or Tempo?

- Can I install my Warmup system directly on top of plywood?

- Can I install a 120V mat on one leg of a double pole breaker?

- Can I Have Another Thermostat as an Acting Relay?

- Can I connect one Warmup heater to another in series?

- Can I connect more than one Warmup heater to a thermostat?

- Can a wooden floating floor be installed directly over the Warmup NADWS system?

- What type of thinset should I use with my Warmup system?

- What do I need to prepare for my electric floor heating project?

- Do I choose cable or mat electric floor heating systems?

- Was your electric floor heating system installed directly on a concrete slab?

- Can I cut my floor heating mat if it’s too large?

- Specialized installation – under Nailed Hardwood

- Floor Probe Installation Instructions

- Floor Heating Loose Wire Installation Video

- Electric Floor Heating Mat Installation Video

- Will the Electric Floor Heating System Work Without the Floor Sensor Probe?

- Why does my heater have a ground wire but the thermostat has no terminal for ground?

- What are the electrical requirements for my Warmup system?

- If I have too much mat or cable, can I cut it?

- Can I upgrade to the 6iE?

- How far away from the wall should floor heat be installed?

- Can I cross floor heating cables?

- How long after flooring installation should we wait to use the heat?