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Can I install directly onto durock or hardieboard?

Warmup cable products can be installed directly on durarock. After being laid, Warmup cables must be embedded in thinset or leveler.

Further Questions?

Troubleshooting

- Can the dual cable tester be used to measure the resistance of the floor sensor?

- What is a Dual Cable Tester and how do I use it?

- How do I reset the WiFi relay on a WSM snow melting controller?

- What if my thermostat screen is black and won’t turn on?

- Check the Resistance Readings of your Electric Floor Heating System

- Ground Fault Error: What does this Mean if my Thermostat has “Ground Fault Error” on the Display?

- Why is my Floor Temperature Reading Incorrect?

- Why hasn’t my Controller activated my snowmelt system if its snowing?

- What if the Sensor Probe Reads Higher or Lower than Actual Temperature?

- What does “ER1” on the thermostat display mean?

- Was your electric floor heating system installed directly on a concrete slab?

- Un-Mounting Your Thermostat

- Thermostat Reads Error Message “ER2” on the Display?

- Should I use Self-leveler or Thinset ?

- Output Fault Detected on the Display

- Once a repair has been completed, can I replace the tile right away?

- My Floor has No Heat but There Are No Error Messages?

- Is it Normal if I hear a Clicking Noise from my Thermostat?

- Heater Error: What Does it Mean if my Thermostat Reads “Heater Error” on the Display?

- Can I Cut the Electric Floor Heating System Wire if I Have too Much?

- Can I cut my floor heating mat if it’s too large?

- Are you getting a “Ground Fault” error after a few years?

- “ER1 Out” Thermostat Reading on the Display

- How to repair an electric floor heating cable system

- Floor Probe Installation Instructions

- What if my thermostat screen is black and won’t turn on?

- What are the electrical requirements for my Warmup system?

- I nicked the wire slightly; do I need a repair kit?

- Why is my thermostat flashing?

- Can I have a technician come to my home?

- How do I perform a GFCI Test on my thermostat?

- How does the infrared thermal camera work?

- Why does my thermostat say test monthly?

- What can I do if my old thermostat has stopped working?

- Why is my thermostat stuck on the Warmup screen?

- Is it possible to repair damaged underfloor heating?

- Can I delete a WSM in the application?

- What should I do if I change my WiFi settings at home and my WSM is not online anymore?

- How do I perform a factory reset on the WSM ?

- How do I connect my WSM-252W to WiFi?

- How do I conduct a floor probe test?

- How do I test my heating cable(s)?

- What is the difference between a Watch Dog and an Alligator?

- ER1 on the Thermostat Meaning

- How to Check the Resistance Readings of your Electric Floor Heating System

- What Does the Control Fault Error Message Mean?

- What Does the Error Message on my Tempo Mean?

- How do I test my system using a Megger (Mega-Ohmmeter)?

- What does it mean if my thermostat reads “output fault detected” on the display?

- What is causing my thermostat to keep tripping requiring that I press the reset button?

- What does it mean if my thermostat reads “ER 1 Out” on the display?

- What if my thermostat says system is on however the floor is not heating up?

Installation

- What type of wood subfloor is required for Warmup’s Peel-and-Stick products?

- What is a Dual Cable Tester and how do I use it?

- What is a Warmup Watchdog and how is it used?

- Can sheet vinyl be used on top electric under floor heat?

- What is the maximum thickness of tile over electric underfloor heating?

- Why does my floor heat unevenly?

- Why does my floor get warmer in some spots?

- Master/Relay (relay reading ER1)

- Installation Tips for the DWM Heating Mat System

- How to install a floor heating mat around a drain in a shower ?

- How far from the controller can the CIT-1 sensor be placed?

- How do turn on my thermostat unit?

- How do I check if the cable is working ?

- Can my sensor probe be extended?

- The Factory Joint Rule

- Installation of the CIT-1

- How do I install the factory joint which is thicker than the heater wire?

- Can Warmup Electric Heating be Installed in a Shower?

- Can I swap my 3iE to a 4iE or Tempo?

- Can I install my Warmup system directly on top of plywood?

- Can I install a 120V mat on one leg of a double pole breaker?

- Can I Have Another Thermostat as an Acting Relay?

- Can I connect one Warmup heater to another in series?

- Can I connect more than one Warmup heater to a thermostat?

- Can a wooden floating floor be installed directly over the Warmup NADWS system?

- What type of thinset should I use with my Warmup system?

- What do I need to prepare for my electric floor heating project?

- Do I choose cable or mat electric floor heating systems?

- Was your electric floor heating system installed directly on a concrete slab?

- Can I cut my floor heating mat if it’s too large?

- Specialized installation – under Nailed Hardwood

- Floor Probe Installation Instructions

- Floor Heating Loose Wire Installation Video

- Electric Floor Heating Mat Installation Video

- Will the Electric Floor Heating System Work Without the Floor Sensor Probe?

- Why does my heater have a ground wire but the thermostat has no terminal for ground?

- What are the electrical requirements for my Warmup system?

- If I have too much mat or cable, can I cut it?

- Can I upgrade to the 6iE?

- How far away from the wall should floor heat be installed?

- Can I cross floor heating cables?

- How long after flooring installation should we wait to use the heat?