The overload message will occur if more than 15 AMPS has been connected to the thermostat. Click “Read More” for details.
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Troubleshooting
Error 2 “SensErr 2” will appear when the upper limit sensor is not connected or has short-circuited. Click “Read More” for details.
Error 1 “SensErr 1” will appear when there is a communication error with one (or more) snow sensors. Click “Read More” for details.
Without a thermal break, the concrete acts as a heat sink. Therefore, the heat is drawn first into the concrete sub-floor before your floor covering. This is why Warmup recommends installing Warmup Insulation Boards over the concrete sub-floor to act as a thermal break. This forces the heat radiate upwards first rather than down into the concrete slab. Warmup insulation boards can increase ramp up time by over 70% and decrease heat loss by over 90%.
Please click “Read More” for instructions on how to un-mount your thermostat
The ER2 message will occur if the floor sensor has a short circuit or has a loose connection. Click “read More” for details.
What do you do when this message appears? Click “Read More” for details.
What do you do when this message appears? Click “Read More” for details.
Using self-lever or thinset depends on the type of flooring being installed and preference.
It is likely to be a wiring or installation issue. Please consult our installation manual for further assistance. Troubleshooting steps will need to be done with a licensed electrician. Please have the electrician call us on site with the model numbers that were installed and a multimeter for testing.