Miscellaneous questions

Are Ultralight Insulation Boards Sound Proof? Ultralight Insulation Boards are not "soundproof," but are an excellent product for the reduction of sound.

Are Warmup thermostats compatible with Matter? Matter, previously known as Project Connected Home over IP (CHIP), is now compatible with Warmup's new...

At what temperature does the CIT-1 sensor activate? 38 degrees 

At what temperature does the GIT-1 sensor activate? 38 degrees or less

At what temperature does the SIT-6E sensor activate? 38 degrees or less

Can I connect more than one Warmup heater to a thermostat? As long as all systems that connect to the thermostat do not exceed 15 amps, running...

Can I connect one Warmup heater to another in series? Connecting one system to the other in series is often referred to as "daisy chaining". Each...

Can I install two thermostats on a single 240V circuit, with one controlling a bathroom mat and the other controlling a separate two mats? No, unfortunately you cannot use one 240V circuit to supply power to ALL controls / heating...

Can I replace tile immediately when repair is completed? After completing a heated wire repair it is safe to replace the needed tile. Make sure...

Can I upgrade to the 6iE? Do you have an old Warmup thermostat that you'd like to upgrade to the 6iE? Learn...

Can I upgrade to the 7iE? Do you have a previous version Warmup thermostat that you'd like to upgrade to the 7iE?...

Can I use an uncoupling membrane with the NADWS cable ? Warmup now offers our own DCM-PRO cable, which is a custom designed cable compatible with all...

Can I use the 4iE to control my Air Conditioning unit (A/C)? The 4iE is designed for use with heating only and is not capable of controlling air...

Can my thermostat connect to Google Home? Yes, your thermostat can connect to your Google Home. Read the instructions down below to find...

Can one AirSense be used with two CommBoxes? Out of the box, no. Each ‘box’ will need its own sensor to trigger. Click "Read...

Can radiant heating be installed on a pool deck? Are you wondering if you can install radiant heating around your pool? Unfortunately, this is not...

Connecting Your Foil Heating System For tips for connecting and programming your system click "Read More".

Does the 3iE have a battery backup? In the event of a power outage, the capacitor will hold the charge for approx 1...

Does the TH115 Floor Heating Thermostat have GFCI Built In? Ground Fault protection is a must, especially with bathroom and other "wet" installations.  Are you covered?...

How can I turn my system on or off completely? Powering off your thermostat is an important function to be familiar with, as it allows you...

How Do I Identify Which Warmup Thermostat I Have? Do you have a Warmup Thermostat but are unsure which model you have? Read this post...

How do I upload a custom background to my 4iE? The 4iE® is offered in White & Black. It is designed to look great in both modern...

How fast will my snow-melting system heat up? A snow-melting system is most efficient when the slab is preheated. As a rule of thumb,...

How long should I program my CommBox to melt snow? It will vary depending on the depth of the cable in the material (concrete, pavers or...

How Long will my Electric Floor Heating System Take to Heat Up? It depends on a lot of factors, but a classic installation over ¾” plywood with NADWM...

How much accumulation can a snow melting system handle? Are you wondering how much snow fall a snow melting system can handle? Read more about...

How to Access the User Manual from your EZPT Thermostat. Learn how to access the user manual from your Warmup EZPT Programmable Thermostat through the thermostat's...

How to Remove the Faceplate from your 7iE Thermostat Learn how to easily remove the faceplate off of your Warmup 7iE Smart Thermostat.

How to Remove the Faceplate from your EZPT Thermostat Learn how to remove the faceplate from your Warmup EZPT Easy Programmable Thermostat.

How to Use the Energy Usage Feature on your EZPT Thermostat Learn how to use the Energy Usage feature on your Warmup EZPT Programmable Thermostat.

Is an electric floor heating thermostat the same as regular thermostats? No, floor heating thermostats are specifically designed to control electric floor heating systems. 

Is the GIT-1 sensor high or low voltage? LOW voltage

Is There Enough Power Being Supplied to Operate the System? Follow these suggestions related to your power source to ensure excellent performance of your floor heating...

Self-Leveler vs. Thinset for Electric Underfloor Heating Learn when to use thinset or self-leveler for electric underfloor heating. Compare flooring compatibility, DCM-PRO requirements,...

Should I insulate underneath my snow-melting system? Adding insulation both under a slab and near its exposed edges reduces heat loss into the...

SOLVED: Error Code 120: kWh rate entered in the wrong format. If you receive the error code - 120, the cost has been entered incorrectly. KWh rates...

The Factory Joint Rule The factory joint MUST be installed in the floor. Click "Read More" for details.

What are the dimensions of the 6iE custom background image? The 6iE custom background screen dimensions are 3 1/2 inches diagonally. However, image scaling is not...

What do I do if I have too much or too little NAMSR cable during installation? consider tightening the triangles, whilst maintaining the proper height based on the overhang or use t-splices...

What Flooring Can Be Used with Underfloor Heating? Learn which flooring works best with electric underfloor heating. Compare tile, vinyl, wood, laminate, carpet, and...

What is the EMF level of Warmup cables? Our cable was tested and measured 0.5 mG at 1/2” (a typical distance between the cable...

What is the maximum self regulating wattage on a PVC pipe? 8W/LF self regulating heating cable(s) CAN be used on PVC pipes. Generally, the maximum self regulating wattage...

When I push the test monthly button on my thermostat, the screen goes red and tells me to call Warmup. Should I be worried? Not at all. Click "Read More" for details.

When my screen goes dark, will my floor continue to heat? Yes! Click "Read More" for details.

Why do single rail towel warmers have temperature variations? Temperature Variation in Single Rail Towel Warmers     The variation in temperature of a Single...

Why does my floor get warmer in some spots? Your floor can reach higher temperatures in some areas where furniture, area rugs, dog beds or...

Why does my floor heat unevenly? If wire spacing and floor height isn’t consistent, your floor may not heat evenly. Click "Read...

Why does my heater have a ground wire but the thermostat has no terminal for ground? The ground wire of the heater(s) must be directly connected to the ground wire of the...

Why does my thermostat read a percentage (Regulator Mode)? When applied, you will select a number and this percentage represents the number of minutes the...

Why does my thermostat set into open window function and decreases my set temperature? Welcome to our informative post on learning more about the open window function on your Warmup...

Why does my thermostat trip every time it reaches the same temperature? The resistance for your mat or cable is calculated on the length of the heater. Shortening...

Why is my Floor not Reaching Target Temperature? If your heating system was installed on a concrete slab or over an unheated space and...

Why is my sensor still activated when it stopped snowing? Click "Read More" for details. 

Will any third party sensor work with the CommBox or ResiBox? The CommBox and Resibox have been programmed to work with a variety of third-party sensors. Click...

What is the maximum heating temperature for the FOIL system? Are you using the Warmup FOIL system and wondering what the maximum heating temperature is? This...

How do you update software on a 4iE thermostat? Looking to update the software on your 4iE thermostat? This post will tell you all about...

How much energy does self-regulating cable use? Wondering how much energy self-regulating cable uses? This post will teach you how to calculate energy...

How to change the location setting on the 4iE? Notice your weather report on your smart thermostat is off? Find out here how to confirm...

How long does a snow melting system take to melt snow? During typical Winter conditions, Warmup systems are designed to keep driveways and walkways clear of snow...

Do I need to use the WiFi on my smart thermostat? Are you wondering if an internet connection is necessary for the 4iE-04 to work? Learn more...

What are the differences between the old WSM version (before 2020) and the new? The functionalities are identical, but the second version has a different WiFi chip that offers a...

Can I reset my password? Are you looking to reset your password on the WSM-252W? Read more here.

Why is my thermostat screen going dark? Is your 4iE screen going dark? Learn more here about the settings on the 4iE and...

Do towel warmers require any maintenance? If you are investing in a Warmup towel warmer you may be wondering if maintance will...

What is an uncoupling system? Uncoupling systems are becoming increasingly popular. Learn more here about what an uncoupling system is here...

How much does underfloor heating cost to operate? If you are considering an underfloor heating system you can read more here about running costs.

What does the DCM-PRO Warranty Cover? We stand behind our products. Learn more about how we'll be there if something happens with...

Will the membrane keep it’s decoupling capability over time? If you are considering the DCM-PRO system or if you already have it in your home...

Will the peel-and-stick glue ever dry? Wondering if the glue on the back of your DCM-PRO membrane will ever dry? Learn more...

How to Unregister your 4iE Thermostat Moving or expecting new renters? Learn how to unregister your 4iE thermostat so that the new...

How to Edit Currency Type on your 4iE thermostat Is your energy monitoring feedback in the wrong currency? Learn how to easily edit the currency...

How to switch from Celsius to Fahrenheit (or vice versa) on your 4iE thermostat Is your thermostat reading in Celcius when you want it in Fahrenheit or the other way...

How to Edit Energy Cost on your 4iE thermostat Do you need to edit something about your energy monitoring feedback on the 4iE? Learn how...

Snow on Pavement After De-icing Cycle Complete You may need to adjust your "Delay Off" setting.  Click "Read More" to learn how to...

4iE Features Only Available through the MyWarmup Portal Some features are currently only available through the MyWarmup portal. Click "Read more" to see which...

Does Warmup Underfloor Heating Comply with Title 24? The California Title 24 Building Energy Efficiency Standards are designed to ensure new and existing buildings...

Can my thermostat connect to Alexa? To connect, please make sure you have downloaded the Alexa App and that your Amazon device...

How do I turn off the Backlight on my 4iE Thermostat? Follow these steps to turn off the backlight feature: Menu > Settings > Display/Audio > Display...

What Does the Error Message on my Tempo Mean? If you see the floor sensor error icon on the screen it means that your thermostat...

Tire Tracks Installation: How Far Do I Space the Mats? The proper distance to space the mats should be 5 feet on center or 3ft between...

Does the 4iE have a Battery Backup? There is no battery backup or capacitor in the 4iE, however, there is internal memory. Periodically...

Can the ETOG Sensor Lead be Extended? Yes, the sensor lead can be extended up to 200 meters using same gauge cable. Total...

Why does my CDP-2 Blink when my DS Controller has a Steady Green Light? The CDP-2 blinks when it is getting minimal power through the DS controller to power it.

What is the DCM-PRO cable made of? This page describes the composition of the DCM-PRO cable and the different components that make up...

How do I test my NAMSR self-regulating cables? This page explains the purpose of testing your self-regulating cables and how to perform these tests.

Initial Set up of the 3iE Energy Monitoring Floor Heating Thermostat Warmup's 3iE is designed to make the initial programming incredibly easy.  Click "Read More" where we...

My sensor triggers properly most of the time but seems to miss very wet snow. This could indicate that you need to adjust your trigger temperature setting.  Click "Read More" to...

Why does my DS unit not operate the way I expect it to? Ever loyal, it will do what you programmed it to.  You will need to review your...

Can my system be programmed to only detect rain? No.  Your snow melting controller is specifically designed to detect snow and freezing rain.  Click "Read...

It is still snowing outside but the snow is no longer being melted off my roof. Where you place the moisture sensor for your snow melting controller is crucial.  Click "Read More"...

Quick Set up Take a look at the inside of the DS-8 and preview the setting options available.  Click...

Mounting the TRF-115 Controller Click "Read More" for mounting reminders for your TRF115 roof and gutter snow and ice removal...

Basic Installation and Usage Notes Click "Read More" for some basic information regarding the installation and uses for this controller designed...

How long does the thermostat keep my settings once the power has been shut off? In the event of a power failure, an internal circuit will maintain the programming and time....

Why are my floor heating system resistance readings not the same after several years? After getting a "Ground Fault" error on your thermostat you may find out your heating system...

Installation of WIU over various sub-floor types Designed specifically to enhance the performance of the Foil Floor Heating Systems.  Click "Read More" for...

Can the cold tail lead of your Warmup indoor heating system be extended? This page explains how to extend your lead wire or connect your heater to a thermostat...