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Terra WiFi Thermostat

The Warmup Terra WiFi Thermostat is a programmable thermostat for energy-efficient control of all Warmup floor heating systems. It can be set up with or without a WiFi connection. When connected, it can be controlled remotely through the Warmup MyHeating app. The Terra carries a 12-year warranty. The FAQs below cover installation, setup, settings, troubleshooting, and more.

Terra WiFi Thermostat

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53 questions
1 Can my sensor probe be extended?

Yes, please click "Read More" for details.

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2 Thermostat Mounting

Are you installing a Warmup thermostat and looking for mounting information? Find the mounting diagrams you need here in this post.

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3 How do I register a product warranty?

If you are finalizing a Warmup installation it is almost time to register your warranty! Find the link here to the warranty registration page.

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4 Where do I place the sensor probe when installing the DCM-PRO cables?

This page outlines the recommended installation methods for your installing your sensor probe.

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5 Make sure that the floor probe that came with the floor heating thermostat was installed and done so properly.

It is vital that the floor heating thermostat's floor probe was not only installed but done so the right way.  Click "Read More" for details.

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6 Can my thermostat connect to Google Home?

Yes, your thermostat can connect to your Google Home. Read the instructions down below to find out how!

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7 How can I turn my system on or off completely?

Powering off your thermostat is an important function to be familiar with, as it allows you to completely shut down your system when needed. Whether you prefer visual guidance or step-by-step instructions, we have you…

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8 Why does my thermostat set into open window function and decreases my set temperature?

Welcome to our informative post on learning more about the open window function on your Warmup Smart Thermostat. Follow along down below to read more about this function.

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9 Can my thermostat connect to Alexa?

To connect, please make sure you have downloaded the Alexa App and that your Amazon device is fully registered and connected to the Wi-Fi. In addition, you will need to make sure that your my.warmup.com…

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10 Do Warmup Thermostats Need Wi-Fi? Smart Home and Matter Compatibility

Matter, previously known as Project Connected Home over IP (CHIP), is now compatible with Warmup's new 7iE floor heating thermostat. Click to learn more.

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11 How Do I Identify Which Warmup Thermostat I Have?

Do you have a Warmup Thermostat but are unsure which model you have? Read this post to help identify which model you have installed.

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12 How to Set a Weekly Heating Schedule on Your Warmup Thermostat

Learn how to both set and delete a weekly programming schedule on your Warmup 7iE Smart Thermostat.

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13 How to Test the GFCI and Fix a Ground Fault Error on a Warmup Thermostat

That "Ground Fault" error on your thermostat after several years could indicate your floor heating system had been damaged during installation.  Click "Read More" to learn why.

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14 How do I adjust the brightness on the Terra WiFi Thermostat?

If you’d like to adjust the brightness on the Terra WiFi thermostat, follow the simple steps below or watch the video included.

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15 How do I change my password using the MyHeating app?

In this guide, we will provide you with instructions on how to change your password using the MyHeating app. Whether you prefer following a video tutorial or written instructions, we have got you covered. Changing…

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16 How do I change the color theme on the Terra WiFi Thermostat?

Follow along with the video or instructions below to learn how to change the color theme on your Terra Smart WiFi thermostat.

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17 How do I change the language using the MyHeating app?

There are two ways to change the language using your MyHeating app.

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18 How do I change the setback temperature on the Terra WiFi Thermostat?

The setback temperature is a lower energy efficient temperature when outside of a heating period.

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19 How do I lock and set a PIN on the Terra WiFi Thermostat?

If you own a Terra WiFi thermostat and would like to enhance its security by setting a lock and a PIN, you're in the right place. In this post, we will provide you with step-by-step…

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20 How do I Navigate the Settings Menu on the Terra?

If you’d like to understand the settings menu on the Terra WiFi thermostat, watch the video included.

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21 How do I perform a factory reset on my Terra Thermostat?

Welcome to the guide on performing a Factory Reset for your Terra Smart WiFi Thermostat. In this tutorial, we will provide you with a video, short format and full instructions to ensure a smooth and…

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22 How do I power off my Terra thermostat?

Follow along with the video or instructions below to learn how to power off your Terra Smart WiFi thermostat.

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23 How do I reset my Terra Smart WiFi Thermostat?

There are two ways to reset your Terra Smart WiFI Thermostat. If you’d like to learn how to reset your Terra thermostat, read the list below or watch the video included.

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24 How do I set a program using the MyHeating app?

This guide will walk you through the process of setting up and programming your MyHeating app to ensure maximum comfort and energy efficiency in your home. Setting a program allows you to set comfort temperatures…

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25 How do I set heating limits on my Terra Thermostat?

Welcome to our informative post on setting heating limits for different types of flooring! When it comes to floor heating, it's crucial to be aware of the specific limits to prevent any potential damage or…

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26 How do I set or cancel an override on the Terra WiFi Thermostat?

Setting a temporary override allows you to set a target temperature which will override your current heating program until your next heating period or for a set duration. Cancelling an override will remove any setting…

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27 How do I set the time and date on my thermostat?

Setting the time and date on your thermostat is a crucial step in ensuring the proper functioning of its programming features. Accurate time and date settings allow your thermostat to regulate temperature and energy usage…

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28 How do I Set the Time and Date on the Terra?

Set the time and date on your Terra Smart Wifi Thermostat. It is important for proper program function. Follow along with the below video or instructions to set yours.

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29 How do I set up the Terra WiFi Thermostat with WiFi?

To set up the Terra WiFi Thermostat with WiFi, follow the simple steps below.   Using the print manual for assistance, use the up and down arrows to select your system type icon Click the…

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30 How do I set up the Terra WiFi Thermostat without WiFi?

If you'd like to set up your Terra WiFi Thermostat without WiFi, follow the simple steps below or watch the following video.

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31 How do I switch between fixed and scheduled temperatures on the Terra WiFi Thermostat?

Follow the simple steps below to switch between fixed and scheduled temperatures on the Terra WiFi thermostat. Press the check mark With the finger and calendar icon selected, press the check mark again Select your…

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32 How do I turn off open window detection on the Terra WiFi Thermostat?

Follow the video or simple steps below to turn off window detection on the Terra WiFi Thermostat.

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33 How do I turn Wifi off on my Terra thermostat?

Welcome! In this guide, we will show you how to turn the WiFi off on your Terra Smart WiFi thermostat. Whether you prefer written instructions or visual guidance, we've got you covered. You can either…

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34 How does the open window function on my Smart Thermostat work?

The open window function is a setting on your thermostat that will detect when a nearby window is open, letting in outside air and will adjust the temperature accordingly.   TRIGGER ON: A Windows open…

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35 How to check my daily usage through the MyHeating app?

In this guide, we will take you on a journey to explore the powerful Daily Usage feature of the app, specifically designed for your Warmup 6iE/4iE thermostat. By following these instructions, you will unlock the…

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36 How to perform a manual override using the MyHeating app?

We will guide you through the step-by-step process of accessing the manual override function through the MyHeating app. You'll learn how to make real-time changes to the temperature, switch between heating modes, and even create…

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37 How to Resolve the ER2 Message on the Terra Smart WiFi Thermostat?

When the thermostat reads "ER2," the floor sensor has a short circuit or has a loose connection. Your electrician must secure connections and test the probe using a multimeter set to the lowest possible ohms…

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38 How to set a floor limit on the Terra Smart WiFi thermostat?

If you are struggling to increase your Terra Smart WiFi thermostat temperature, your thermostat heating limits could be the reason why.

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39 How to set a Window Detection on the Terra Smart Thermostat?

The windows open detection feature is an energy-saving functionality incorporated into Warmup's Terra Smart WiFi thermostat. This feature is specifically designed to automatically turn off heating when the thermostat detects that a window or door…

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40 How to set into Manual Mode on the Terra Smart WiFi Thermostat?

Setting into “Manual” mode allows you to set a fixed target temperature for the thermostat to achieve. The thermostat will continue to maintain this temperature until another operating mode or temperature is selected.

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41 How to turn on frost protection using the MyHeating App?

In this guide, we will walk you through a simple process to deactivate the SmartGeo feature, turn off the heating, and disable the frost protection on your device. By following these instructions, you will have…

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42 How To: Terra Initial Programming

If you recently had Terra installed in your home or if you recently performed a reset to your Terra, you will be prompted to go through the initial programming. Initial programming is important, and we…

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43 Is my Terra Thermostat on?

Is my Terra Thermostat on? To see a highlight video on the Terra heating indicator, be sure watch the video included.

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44 What do the Terra icons mean?

Need to know more about the icons on your Terra Smart WiFi thermostat? Find a guide to all of the thermostat icons here.

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45 What is Manual Mode?

Setting into manual mode allows you to set a fixed target temperature for the thermostat to achieve. The thermostat will continue to maintain this temperature until another operating mode or temperature has been selected.

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46 How do I cancel an override?

Want to cancel an override that you made on your 4iE thermostat? This post will tell you and show you in a short video clip.

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47 How Do I Enable to SmartGeo Feature on the MyHeating App?

The Warmup SmartGeo is a way to allow your thermostat to combine the location settings on your device, occupancy sensing features and a few algorithms to create the most comfortable heat as efficiently as possible.

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48 How many relays can a single thermostat control?

If you are planning for a large project, Warmup recommends limiting the number of relays controlled by a single thermostats to 5.

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49 Is it normal if I hear a clicking noise from my thermostat?

The clicking noises are the relay opening and closing to let the power through to the heating system. While it should be hardly noticeable, it can be reduced by insulating the surrounding of the electrical…

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50 Why is my floor heat not working even though there are no error messages on my thermostat?

Discover why your floor heat is not working despite there being no error messages showing on your thermostat. This guide explains common causes of heating issues and troubleshooting tips to restore your system.

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51 Why is my floor temperature reading incorrect?

If your floor temperature reading varies significantly from the actual temperature of the floor, it could indicate an issue with how the sensor probe was installed. Continue reading to learn how to identify and fix…

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52 Why is my thermostat flashing?

Is your thermostat display flashing? We'll be happy to help get you on the right track in this quick post.

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53 Where do I place the sensor probe when installing in-slab cable?

The thermostats sensor probe can be installed in a number of ways and must be housed in a separate conduit from the heating systems cold tail lead. Click "Read More" for details.

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