Troubleshooting
Showing help for
Terra WiFi Thermostat
Is it normal if I hear a clicking noise from my thermostat?
The clicking noises are the relay opening and closing to let the power through to the...
Why is my floor heat not working even though there are no error messages on my thermostat?
Discover why your floor heat is not working despite there being no error messages showing on...
Why is my floor temperature reading incorrect?
If your floor temperature reading varies significantly from the actual temperature of the floor, it could...
Why is my thermostat flashing?
Is your thermostat display flashing? We'll be happy to help get you on the right track...
Where do I place the sensor probe when installing in-slab cable?
The thermostats sensor probe can be installed in a number of ways and must be housed...
Make sure that the floor probe that came with the floor heating thermostat was installed and done so properly.
It is vital that the floor heating thermostat's floor probe was not only installed but done...
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