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Thermostat Reads Error Message “ER2” on the Display?

1 min read · Updated Dec 2025
3iE Energy-Monitoring Thermostat

The Thermostat Reads ER2

When the thermostat reads “ER2,” the floor sensor has a short circuit or has a loose connection. Your electrician must secure connections and test the probe using a multimeter set to the lowest possible ohms scale. The resistance reading should be between 7 and 17 ohms.  If a short is found and a backup sensor probe was not installed, you can bypass the error message by setting the thermostat to read the air temperature instead.

Menu > Settings > Set Heating Target > Target Air Temperature

Is your thermostat reading “ER1”? Read more here.

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