Programming

How do I turn off open window detection on the Terra WiFi Thermostat?


Follow the video or simple steps below to turn off window detection on the Terra WiFi Thermostat.

Why can’t I program my thermostat to read air temperature?


If you have set the floor type to any kind of floating floor, a safety feature in the thermostat will not allow you to increase the target temperature any higher than 81 degrees. Click “Read More” for details. 

Where are the DIP switches located on the COMMBOX-600?


The four DIP switches are located on the back of the thermostat unit on back of the door as shown in picture. Click “Read More” for details.

What does the LD Dip Switch mean?


This page discusses the purpose of the LD Dip Switch and how it will determine the length of time your system will remain off when DEL (Dip Switch 3) is set to the ON position.

What does the DEL Dip Switch mean?


This page explains the purpose of DEL or Dip Switch 3 and how it activates the Delay-Off feature on the DS8 controller.

What do each of the COMMBOX DIP Switches Mean?


Click “Read More” for further information. 

Is There Enough Power Being Supplied to Operate the System?


Follow these suggestions related to your power source to ensure excellent performance of your floor heating system.  Click “Read More” to learn what to do.

Internet to 4iE: How to connect the 4iE to the Internet?


Warmup 4iE thermostats come with or without WiFi capability. If you have a 4iE with WiFi capability and the home screen shows internet bars with an X above, this indicates that your 4iE internet connection has failed or has not yet been set up. Connecting your 4iE thermostat to WiFi is easy and doing so will allow you to access your thermostat from any location via the My Heating App or My.Warmup.com.

How do I upload a custom background to my 4iE?


The 4iE® is offered in White & Black. It is designed to look great in both modern and traditionally styled homes, with glass effect front faces and beveled chrome edges to reflect wall colors.The large color touchscreen can be customized with different themes and custom up-loadable photo backgrounds* to complement your wallpaper. There’s even a 7-day local weather forecast built in*. (*WiFi version only)

3iE Making Temporary Temperature Adjustments


Your 3IE allows the ability to temporarily change the floor temperature setting for a specific period of time. You will first need to “wake” your thermostat by touching the checkmark on the front screen. Notice that above the up and down arrows you see “override.” Touch either arrow to begin adjusting the target temperature that currently appears.

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