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Troubleshooting

How do I test my heating cable(s)?


Warmup recommends testing your underfloor heating cables before, during, and after installation. Follow along with this post for support.

What is the difference between a Watch Dog and an Alligator?


It is important to test underfloor heating cables before, during, and after installation with the proper equipment. Read on here for our recommendations.

Sensor not Triggering may be Low Temperature Cuttoff


You may need to change the setting for the “Low Temperature Cutoff – LTC.”  Click “Read More” for an explanation.

ER1 on the Thermostat Meaning


The ER1 message will also occur if no floor sensor is connected to the thermostat. Have your electrician make sure that the sensor probe wires are securely connected in ports 1 and 2 of the thermostat. If sensor was not installed, your thermostat can be programmed to read the air temperature instead by following the steps below.

Should I perform a Reset or Power Cycle my 4iE?


First, loosen the screws at the bottom of your unit at shown in the video clip below. Then remove the face of your thermostat by lifting up and off. On the back of the face is a small reset button. Using a small screw driver or writing utensil, press and hold the reset button for 15 seconds. Then place the face of the unit back on making sure the 8 gold pins line up correctly with their counterparts.

Why is my 4iE Showing an ‘!’ on the Screen?


Ensure you have created your account and registered the thermostat using the Device Number. Click “Read More” for details. 

How can I keep my relay from being loud or buzzing?


All relays ‘buzz’. A good example is the transformers for low voltage lighting in the house. When the room is quiet, you can hear the humming of the transformer or relay. Click “Read More” for details.

TH115 Floor Heating Thermostat Keeps Tripping


One reason your floor heating system keeps tripping has to do with whether you have multiple GFCI protection. Click “Read More” to get the details.

How to Fix TH115 Error Message: “ER” Floor Heating Thermostat


What do you do when this message appears?  Click “Read More” for details.

How to Check the Resistance Readings of your Electric Floor Heating System


Welcome to our guide on testing the resistance of floor heating system wires using a digital multimeter. To ensure that your floor heating system will function properly, always test the resistance of your wires with a digital multimeter set to 200 ohms before, during and after installation. Let’s dive into the steps of how to check the resistance readings of your electric floor heating system to help you get started.

Quoting Tools: instant, accurate, flexible

Warmup offers an extensive range of electric floor systems compatible with all floor types, rooms and projects.

Indoor Systems

  • ✓ Ideal as a primary heat source for whole-house heating
  • ✓ Ideal for zones less than 250ft²
  • ✓ Ideal for single rooms
  • ✓ Does not alter floor levels
  • ✓ Great for renovations

Electric Systems Quote
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Outdoor Systems

  • ✓ Ideal for zones under 3,000ft²
  • ✓ Ideal for residential and commercial projects
  • ✓ Compatible with existing roofs & driveways
  • ✓ Works with asphalt, concrete, and pavers
  • ✓ Great for new construction

Outdoor Systems Quote
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Projects Division Consultation

  • ✓ Bespoke heating solutions for new-build projects and larger renovations
  • ✓ Dedicated team to work with you
  • ✓ Detailed system layouts for each stage of the project

Get In Touch with Warmup’s Projects Division
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