It indicates that the thermostat is not set up correctly. Click “Read More” for details.
Troubleshooting
The TDR Meter is used to measure the distance to an existing fault in the wiring of your heating system. It sends an electrical pulse into the connected cable, traveling along the cable until it reaches the fault and then that pulse is sent back to the TDR. The time it took for that pulse to reach the fault and travel back is measured and converted to a distance reading that will appear on the TDR Meter.
Here is an instruction sheet that will guide you through the repair process of a damaged heating system wire.
The thermostats come with a 9’ sensor cable to detect the temperature under the floor finish. The end of the probe wire contains a capped sensor that should be evenly centered between two heating cables at least 12” into the heated area. At no time should the probe wire cross the heating cable.
Please verify that the circuit can handle the amount of amperage your heating system requires. Your thermostat can only handle up to 15 amps so if you are connecting multiple heaters to one thermostat location, you may need to use a relay and a larger breaker. Your or your electrician can find out the amperage rating of your specific floor heating system in installation manual or printed on the box. Note: Just because the Warmup thermostats are dual voltage, this does not mean you can supply any voltage to your heating system. You must supply the voltage supplied to the voltage of your specific heater.
When slight damage is caused to the wire, a visual assessment needs to be made. Read more.
Are you experiencing issues connecting your 6iE to WiFi? Find some useful tips for resolving this issue here in this post.
Is your thermostat display flashing? We’ll be happy to help get you on the right track in this quick post.
Are you looking for troubleshooting support at your home? We are here to help online and by phone 24 hours, 7 days a week.
Do you need to test the GFCI on your Warmup thermostat? This post will provide the directions needed for performing this test.
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