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Troubleshooting

What is the Control Period mean on my Warmup 6iE?


The “Control Period” checks the difference in the current measured temperature and the set temperature in a proportional-integral algorithm to maintain a steady temperature.

How do I reset the WiFi relay on a WSM snow melting controller?


Do you need to reset the WiFi on your Warmup snow melting controller? This post will take you step by step.

What if my thermostat screen is black and won’t turn on?


If your thermostat has no display and will not turn on when power button is pushed, the thermostat could be wired incorrectly. Click here for more details.

Check the Resistance Readings of your Electric Floor Heating System


If you purchased a Digital Multimeter from Warmup you will have 2 connectors as shown below. Please make sure that the contacts that will be plugged into the multimeter are properly exposed as illustrated below. It is possible that you may have to remove some of the sheathing from the connector ends to expose them enough to make the needed contact with the multimeter in order to receive accurate readings.

Ground Fault Error: What does this Mean if my Thermostat has “Ground Fault Error” on the Display?


This message will occur if a ground fault is detected. Click “Read More” for details.

Why Won’t My 4iE Connect to the Internet?


Check you are using a WPA2 password format (less than 10 characters) on your network. Click “Read More” for details.

Why is my Floor Temperature Reading Incorrect?


If your floor temperature reading significantly varies from the actual temperature of the floor, the sensor probe and cold tail lead may be in the same conduit. Putting both in the same conduit can cause interference with the probes temperature reading, which can cause inaccuracies.

Why hasn’t my Controller activated my snowmelt system if its snowing?


When the LTC is ON, your system will not turn on if temperatures reach or drop below 5°F. When the system is on and senses the temperature drop to 5°F, the system will delay-off. 

What if the Sensor Probe Reads Higher or Lower than Actual Temperature?


In this guide, we will explore a few key factors to consider if your thermostat readings do not align with the true floor temperature. By following these steps and troubleshooting tips, you can ensure that your Warmup system provides accurate temperature control, enhancing the comfort and efficiency of your living space.

What if my TH115 Floor Heating Thermostat says system is on however the floor is not heating up?


If you installed your thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician. Click “Read More” for details.

Quoting Tools: instant, accurate, flexible

Warmup offers an extensive range of electric floor systems compatible with all floor types, rooms and projects.

Indoor Systems

  • ✓ Ideal as a primary heat source for whole-house heating
  • ✓ Ideal for zones less than 250ft²
  • ✓ Ideal for single rooms
  • ✓ Does not alter floor levels
  • ✓ Great for renovations

Electric Systems Quote
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Outdoor Systems

  • ✓ Ideal for zones under 3,000ft²
  • ✓ Ideal for residential and commercial projects
  • ✓ Compatible with existing roofs & driveways
  • ✓ Works with asphalt, concrete, and pavers
  • ✓ Great for new construction

Outdoor Systems Quote
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Projects Division Consultation

  • ✓ Bespoke heating solutions for new-build projects and larger renovations
  • ✓ Dedicated team to work with you
  • ✓ Detailed system layouts for each stage of the project

Get In Touch with Warmup’s Projects Division
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