Ground Fault protection is a must, especially with bathroom and other “wet” installations. Are you covered? Click “Read More” for the answer.
Troubleshooting
For tips for connecting and programming your system click “Read More”.
Ensure you have created your account and registered the thermostat using the Device Number. Click “Read More” for details.
This page explains why Warmup does not recommend you cut the wire for any reason and provides solutions to having too much cable.
Instead, try pulling the cable off the mesh and spacing the cable every 2 or 2.5 inches apart. Consult your installation manual with further questions regarding where the cable or mat can be run.
That “Ground Fault” error on your thermostat after several years could indicate your floor heating system had been damaged during installation. Click “Read More” to learn why.
It indicates that the thermostat is not set up correctly. Click “Read More” for details.
The TDR Meter is used to measure the distance to an existing fault in the wiring of your heating system. It sends an electrical pulse into the connected cable, traveling along the cable until it reaches the fault and then that pulse is sent back to the TDR. The time it took for that pulse to reach the fault and travel back is measured and converted to a distance reading that will appear on the TDR Meter.
Here is an instruction sheet that will guide you through the repair process of a damaged heating system wire.
The thermostats come with a 9’ sensor cable to detect the temperature under the floor finish. The end of the probe wire contains a capped sensor that should be evenly centered between two heating cables at least 12” into the heated area. At no time should the probe wire cross the heating cable.
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