In order to determine if your sensor is defective, click “Read More” for details.
Troubleshooting
The GFCI in thermostats are Class A, which means below 5mA trip levels. This is a very sensitive trip level required by UL. There are several instances that could cause “spurious tripping” or “nuisance tripping” due to electrical noise on the circuit.
Learn what to do if this message appears. Click “Read More” for troubleshooting suggestions.
Learn what to do if this message appears. Click “Read More” for instructions.
Learn what to do if this message appears. Click “Read More” for instructions.
If you installed your thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician. Click “Read More” for details.
After getting a “Ground Fault” error on your thermostat you may find out your heating system resistance reading are off. Click “Read More” to learn why.
If you installed your UCCG floor heating thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician. Click “Read More” for details.
My GFCI keeps tripping without pressing the Test Monthly button on the UCCG floor heating thermostat
This error could indicate several different issues. Click “Read More” for details.
What do you do when this message appears on your UCCG floor heating thermostat? Click “Read More” for details.