Can I turn my thermostat above 86°F?
You may be able to alter your advanced settings, allowing your floor to heat above 86°F, depending on the finished flooring type you have.
Can I turn my thermostat above 86°F? Read More »
questions
How do I get into my thermostat if I forgot the password?
The 4iE thermostat has a lock feature. If you have locked your thermostat and can not get back in, this post will help you!
How do I get into my thermostat if I forgot the password? Read More »
Is it possible to put less leveler over the membrane?
If you are using self-leveler over the membrane there are minimum pour requirements. Learn more about these requirements here.
Is it possible to put less leveler over the membrane? Read More »
Can the cable be spaced at 2 pegs?
Each row in the membrane is referred to as a peg. Learn more here about minimum cable spacing to ensure a proper install of your DCM-PRO system.
Can the cable be spaced at 2 pegs? Read More »
Does having a membrane change the cure time?
The DCM-PRO system is embedded in materials that require curing time. If you are wondering if the membrane changes those curing times read more here.
Does having a membrane change the cure time? Read More »
Should we roll the membrane?
Click here if you are wondering about what to do after the membrane is applied to the subfloor. Warmup tips may save you some time!
Should we roll the membrane? Read More »
What does the DCM-PRO Warranty Cover?
We stand behind our products. Learn more about how we’ll be there if something happens with your system down the road.
What does the DCM-PRO Warranty Cover? Read More »
Will the membrane keep it’s decoupling capability over time?
If you are considering the DCM-PRO system or if you already have it in your home you may be wondering how long it will keep its uncoupling capabilities. Learn more here.
Will the membrane keep it’s decoupling capability over time? Read More »
Does self-leveling grip on the membrane?
Are you curious if self-leveling is going to grip to the membrane you are installing? Learn more here.
Does self-leveling grip on the membrane? Read More »
Will the peel-and-stick glue ever dry?
Wondering if the glue on the back of your DCM-PRO membrane will ever dry? Learn more here about what happens to the glue over time.
Will the peel-and-stick glue ever dry? Read More »
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