{"id":3,"date":"2018-11-21T19:47:04","date_gmt":"2018-11-21T19:47:04","guid":{"rendered":"http:\/\/warmuppro.warmup.co.uk\/?page_id=3"},"modified":"2024-09-04T08:44:34","modified_gmt":"2024-09-04T12:44:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.warmup.com\/pro\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_2,1_4″ module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ background_image=”https:\/\/pro.warmup.co.uk\/wp-content\/uploads\/Privacy-Policy-v2-1.jpg” width=”89%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|desktop” max_width=”89%” max_width_tablet=”80%” max_width_phone=”80%” max_width_last_edited=”on|desktop” custom_css_main_element=”z-index:0;” make_fullwidth=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” _builder_version=”4.16″ height=”50px” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Privacy Policy” _builder_version=”4.16″ text_font=”Roboto||||||||” header_font=”GoGoPunch||||||||” header_2_font=”Roboto||||||||” background_layout=”dark” custom_padding=”20px|20px|20px|20px” border_width_all=”3px” border_color_all=”#ffffff” global_colors_info=”{}”]<\/p>\n

Privacy Policy<\/h1>\n

Our mission is to be the most trusted and innovative heating brand in the world.<\/h2>\n

[\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”4.16″ height=”50px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_color=”#ffffff” custom_margin=”-160px|||” custom_margin_tablet=”-100px|||” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px” custom_padding_tablet=”” custom_padding_phone=”10px|10px|10px|10px” box_shadow_style=”preset3″ box_shadow_vertical=”20px” box_shadow_blur=”80px” box_shadow_spread=”-20px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”We value the trust of all our stakeholders” _builder_version=”4.16″ text_font_size=”16px” text_line_height=”2em” custom_padding=”40px|20px|40px|20px” custom_padding_tablet=”20px|20px|20px|20px” custom_padding_phone=”10px|10px|10px|10px” custom_padding_last_edited=”on|desktop” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

\nWe value the trust of all our stakeholders; including resellers, home owners and installers.
So we can offer you the very best service possible, it is necessary for us to collect some personal data from you and your trust in how we handle this data is very important to us.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” _builder_version=”4.16″ height=”25px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”This privacy policy has been created to both ” _builder_version=”4.16″ text_font_size=”16px” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

This privacy policy has been created to both inform you and give you peace of mind in what we do your personal data, in relation to:<\/p>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Visiting warmup.com” _builder_version=”4.27.0″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Visiting warmup.com<\/a> and warmup.com\/pro<\/a> websites<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Purchasing products and services from us” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Purchasing products and services from us<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Registering with us for product” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Registering with us for product related information, a service or subscription<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Using a SMART Thermostat and our associated smartphone apps.” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Using a SMART Thermostat and our associated smartphone apps<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Our guiding principles ” _builder_version=”4.16″ text_font_size=”16px” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Our guiding principles & values<\/strong><\/h2>\n

 
We have guiding principles and values, and will always strive to be:<\/p>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Proud” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Proud<\/strong> of what we do and what our stakeholders think of us<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Positive” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Positive<\/strong> in our mindset, attitude and the way we interact with all stakeholders<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Proactive ” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Proactive<\/strong> in delivering what our stakeholders need<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Accountable to our stakeholders.” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Accountable<\/strong> to our stakeholders<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Our principles and values” _builder_version=”4.16″ text_font_size=”16px” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

\nOur principles and values extend to how we manage personal data:<\/p>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”We are committed to protecting your personal data ” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

\nWe are committed to protecting your personal data and respecting your privacy<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”We only collect the personal data” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

\nWe only collect the personal data needed to offer our products and services to you and as necessary to operate our business<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”We do not pass your information to other companies for marketing purposes” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

\nWe do not pass your information to other companies for marketing purposes<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”You can decide how we contact you” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

You can decide how we contact you with offers of products or information which we think you may be interested in<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Further information” _builder_version=”4.16″ text_font_size=”16px” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Further information<\/strong><\/h2>\n

We have published a Privacy Notice<\/strong> which provides more detail about:<\/p>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Why we use your personal information ” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

\nWhy we use your personal information<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Our legal reasons for using it ” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

\nOur legal reasons for using it<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Use of cookies on our websites ” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

\nUse of cookies on our websites<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Protecting your personal data” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

\nProtecting your personal data<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”N||divi||400″ icon_color=”#bcbcbc” icon_placement=”left” image_icon_width=”22px” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”Your rights in relation to your personal data.” _builder_version=”4.27.0″ body_font=”Roboto||||||||” body_font_size=”16″ hover_enabled=”0″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Your rights in relation to your personal data<\/p>\n

[\/et_pb_blurb][et_pb_blurb icon_placement=”left” content_max_width=”100%” content_max_width_last_edited=”off|phone” admin_label=”To view our Privacy Notice, please click here” _builder_version=”4.16″ body_font=”Roboto||||||||” body_font_size=”16″ header_font_size_last_edited=”off|phone” body_font_size_tablet=”” body_font_size_phone=”14″ body_font_size_last_edited=”on|desktop” icon_font_size=”22px” global_colors_info=”{}”]<\/p>\n

To view our Privacy Notice, please click here.<\/a><\/p>\n

If you have any questions about personal data, please contact:<\/p>\n

The Data Protection Officer, <\/em>
Warmup Plc, <\/em>
Tudor Estate, Abbey Road London <\/em>
NW10 7UW or personaldata@warmup.com<\/a>.<\/em><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Privacy Policy Our mission is to be the most trusted and innovative heating brand in the world. We value the trust of all our stakeholders; including resellers, home owners and installers.So we can offer you the very best service possible, it is necessary for us to collect some personal data from you and your trust […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"

Who we are<\/h2>\r\nOur website address is: http:\/\/warmuppro.warmup.co.uk.\r\n

What personal data we collect and why we collect it<\/h2>\r\n

Comments<\/h3>\r\nWhen visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.\r\n\r\nAn anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.\r\n

Media<\/h3>\r\nIf you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.\r\n

Contact forms<\/h3>\r\n

Cookies<\/h3>\r\nIf you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.\r\n\r\nIf you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.\r\n\r\nWhen you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.\r\n\r\nIf you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.\r\n

Embedded content from other websites<\/h3>\r\nArticles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.\r\n\r\nThese websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.\r\n

Analytics<\/h3>\r\n

Who we share your data with<\/h2>\r\n

How long we retain your data<\/h2>\r\nIf you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.\r\n\r\nFor users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.\r\n

What rights you have over your data<\/h2>\r\nIf you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.\r\n

Where we send your data<\/h2>\r\nVisitor comments may be checked through an automated spam detection service.\r\n

Your contact information<\/h2>\r\n

Additional information<\/h2>\r\n

How we protect your data<\/h3>\r\n

What data breach procedures we have in place<\/h3>\r\n

What third parties we receive data from<\/h3>\r\n

What automated decision making and\/or profiling we do with user data<\/h3>\r\n

Industry regulatory disclosure requirements<\/h3>","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":27,"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":5574,"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/pages\/3\/revisions\/5574"}],"wp:attachment":[{"href":"https:\/\/www.warmup.com\/pro\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}