Safety Net Guarantee

Guidelines

1. Purchase a Warmup Undertile Heating Kit, and follow all recommended installation procedures in the Installation Manual. Failure to follow the instructions will invalidate the guarantee.
2. If you make a mistake and cut or damage the new heating before tiling, return the damaged heater, to Warmup within 30 DAYS along with your original dated sales receipt.
   WARMUP WILL REPLACE ANY PRE-TILED HEATER (MAXIMUM 1 HEATER) WITH ANOTHER HEATER OF THE SAME MAKE AND MODEL FREE. Warmup will mail a repair kit and instructions at no charge to the installation site within 24 hours. Limit of one free repair kit per customer or installer.
    
3. If you cut or damage the heater after tiling, contact Warmup immediately for technical support.

Please Note :

1. Repaired heaters carry a 5 year warranty only. Under no circumstances is Warmup responsible for the repair or replacement of any tiles which may be removed or damaged in order to affect the repair.
2. The Safety Net Guarantee does not cover any other type of damage, misuse, or improper installation due to improper adhesive or subfloor conditions. Limit of one free replacement heater per customer or installer.